Returns & Exchanges
Eligibility:
- Products may be returned or exchanged within 30 days of purchase if you're not fully satisfied.
- Items must be in their original, unused condition, and in original packaging. Avoid assembling, installing, or modifying the product.
Fitment Issues, Flaws, or Defects:
- Relevant photographs may be required to process returns for fitment issues, flaws, or defects
Non-Returnable Items:
- Gift cards
- Products marked "Non-Returnable" on the product page.
- Special Orders
Inspection & Refund:
- All returns are inspected by our specialist team.
- Items must be unused, undriven, and undamaged to qualify for a refund.
- Buyers are responsible for return shipping fees.
- A 20% restocking fee applies to all returns, deducted from the refund.
- Expedited shipping charges are non-refundable.
Refund Calculations:
- Refund Amount = (Total Amount Paid - Freight Charges) - 20% Restocking Fee.
- Wheels should not have tires mounted; please test-fit wheels before mounting.
Exchanges:
- Items for exchange should be returned for a complete refund and repurchased for the new item.
- A 10% restocking fee will apply to all exchanges, deducted from the refund amount.
- Expedited shipping charges are non-refundable.
- Customers are responsible for return shipping fees.
Refused Shipments:
- For orders shipped via FedEx, UPS, or USPS, freight charges apply both ways on refused shipments.
- Refunds will be credited to the original payment method used.
International Customers:
- If you receive a damaged or incorrect item, or if there's a shipping error, re-shipped items won't have additional duties and taxes.
- Duties and taxes are non-refundable, except in specific cases.
Notification & Refund Process:
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method. Please note that banks or credit card companies may take additional time to post the refund.
Shipping Damage Claims:
- Contact our customer service immediately at 800-381.8761 if you receive damaged or incorrect merchandise.
- Damaged goods must be repackaged in their original packaging. We will coordinate a replacement or exchange.
Start a Return:
Revised: August 5, 2024